A few of my projects

Digital Return Process

Lennox International

Quick facts

SCRUM team: 18 people

Discovery: 2 months

Development: 12 sprints

Outcome: $4m annual, digital revenue increase; 2 point NPS increase

Global Risk Management Platform

Credit Suisse AG

Quick facts

Project team: 30 people

Discovery & Development: 2 years

Outcome: 30% reduced processing time resulting in $75m cost savings

Media Parental access Control System

Stealth Startup

Quick facts

Team: Solo investigation

Discovery: 2 week sprint

Task performed: market & competitive research, user interviews, MoSCoW prioritization, prototype design, user testing.

Outcome: Prioritized list of recommended features resulting in initial development cost savings of $130k; high definition MVP prototype.

Music platform UX design project

Tuka

Quick facts

UX team: 3 people

Tineline: 1 week sprint

Task performed: market & competitive research, user interviews, MoSCoW prioritization, paper prototype, high definition wireframes, user testing.

Outcome: ‘Ready for development’ MVP prototype and artifacts