A few of my projects
Digital Return Process
Lennox International
Quick facts
SCRUM team: 18 people
Discovery: 2 months
Development: 12 sprints
Outcome: $4m annual, digital revenue increase; 2 point NPS increase
Global Risk Management Platform
Credit Suisse AG
Quick facts
Project team: 30 people
Discovery & Development: 2 years
Outcome: 30% reduced processing time resulting in $75m cost savings
Media Parental access Control System
Stealth Startup
Quick facts
Team: Solo investigation
Discovery: 2 week sprint
Task performed: market & competitive research, user interviews, MoSCoW prioritization, prototype design, user testing.
Outcome: Prioritized list of recommended features resulting in initial development cost savings of $130k; high definition MVP prototype.
Music platform UX design project
Tuka
Quick facts
UX team: 3 people
Tineline: 1 week sprint
Task performed: market & competitive research, user interviews, MoSCoW prioritization, paper prototype, high definition wireframes, user testing.
Outcome: ‘Ready for development’ MVP prototype and artifacts